Portillo's Champaign

Michael Dickerson 2 months ago

Not bad for our first visit. The menu didnt explain you had to buy extras such as the gravy to go with the Italian beef. The wife went back to order shakes and stood waiting while they called numbers, they asked her what she was waiting on and had the shakes done but had held them back thinking they belonged with meals.

Nancy Heil 3 months ago

Had the Italian beef (slightly wet with mozzarella cheese and sweet peppers), fries and chicken strips. All were good. For dessert, we had the chocolate cake shake. OMG! Best ever shake, drinkable with delicious chunks of cake and icing. This is a treat!

Avery W 4 months ago

We had a fantastic visit to Portillo’s! The food and atmosphere were great as always, but what really made our meal special was Tim. He went above and beyond to make sure we were taken care of and was genuinely one of the kindest people we’ve encountered. It’s rare to get that level of service these days. Tim truly made our experience 10/10!

EricInLansing An1gMa5 8 months ago

All around the experience was worthwhile, great burgers! With kiosk or human contact ordering makes ordering a bite to eat a breeze. The atmosphere has the cozy 1950-60's diner approach with advertising decorating the walls. 10/10 recommend!

Tiffani Real 9 months ago

By Tiffani Real I had never heard of Portillo’s before. They’re an Illinois staple that recently opened a location in Kennesaw, Georgia, and Chicago natives were thrilled to get a taste of home. Folks unfamiliar with Chicago-style hot dogs and Italian beef, on the other hand, were busy complaining about the “wet” sandwiches. Some people just don’t get it. Funny thing is, I was driving through Illinois when I spotted a Portillo’s sign for the first time ever and decided to stop. Best decision. The woman who helped me—didn’t catch her name—was super friendly and walked me through the menu. I ordered a croissant sandwich, added hot peppers, and got the gravy on the side. Baby… heaven. And the French fries? They took me straight back to childhood. They actually tasted real. I even downloaded the app, though I missed the cutoff for the free fries—my bad. Still worth it. The restaurant itself was a whole vibe, from the décor to the energy. And let me tell you, the real surprise hit in the restroom: spotless, and it smelled fruity—like cherries. Yes, that matters. I don’t have another restaurant to compare Portillo’s to, so I’m calling it like I see it. Big, fat 10 out of 10. #Portil